Reshaping offline service efficiency with self-service terminals
30 years, one mission
Founded in 1996, Shenzhen Taili Information Technology Co., Ltd. is a high-tech enterprise providing professional self-service products and services for telecom, power, tax, transport, finance and energy industries. With a registered capital of CNY 20.2 million and 155 employees, Taili is among the earliest manufacturers of self-service terminals for the telecom industry in China.
Located in Dacheng Industrial Park, Jihua Road, Shuijing Community, Jihua Subdistrict, Longgang District, Shenzhen, Taili occupies 1,100 sqm of office space. As a Shenzhen high-tech and dual-software enterprise with patented software, its products have passed national 3C and dual-software certifications. Since 1996, Taili has focused on IT application solutions and software/hardware R&D, partnering with telecom, power, hospital, banking, petrochemical and government sectors, with 30+ offices nationwide and sales across 27 provinces.
From hardware design, embedded software to backend O&M, we deliver end-to-end integrated solutions that make every outlet lighter, faster and more controllable.
Organization
The company comprises new product R&D, application software, sales, production, customer service and HR departments, with a team of over 100 professionals providing full-process support from requirement analysis to mass production delivery.
Service Philosophy
Guided by "serving users, users first", Taili is customer-centric and continuously invests in new technology to consolidate its leading position.
Customer satisfaction is the benchmark for all work. We build a strong brand, expand markets, establish a complete service network and deliver professional, standardized and diversified services.
Certifications
Taili has passed ISO9001 quality management, ISO14001 environmental management and OHSAS18000 occupational health management certifications, establishing standardized R&D, consulting, training and sales systems to guarantee quality products and services.
ISO 9001
Quality management certification ensuring controlled processes from design to delivery.
ISO 14001
Environmental management certification for green R&D and sustainable production.
OHSAS 18000
Occupational health & safety certification protecting employees and partners.
National 3C Certification
Whole-unit China compulsory product certification, safe and reliable.
Dual-Software Enterprise
Software enterprise & product recognition with proprietary software.
High-tech Enterprise
Shenzhen high-tech enterprise continuously investing in new technology and products.
Our Values
Reliability First
7×24 stable operation is the baseline; cash boxes, verification and reconciliation are built to production-grade standards.
Scenario-driven
No parameter-stuffing — we solve real queuing, staffing and compliance problems at your outlets.
Long-term Partnership
From demo, deployment to O&M training — launch is where service begins.
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